T&C's

Welcome to EarthCandyGems! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. Introduction
These Terms and Conditions govern the use of the EarthCandyGems website (the "earthcandygems.myshopify.com") and any products or services offered through the Site. By accessing or using the Site, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

2. Products and Services

  • Product Descriptions: We make every effort to provide accurate descriptions and images of our products. However, we cannot guarantee that the color or appearance of products on your screen will be exactly as they appear in person.
  • Availability: While we strive to keep all products in stock, items may be temporarily unavailable or discontinued. We reserve the right to modify or discontinue products at any time without prior notice.
  • Pricing: All prices are listed in USD and are subject to change without notice. We reserve the right to correct pricing errors at any time.

3. Orders and Payment

  • Order Acceptance: Your order will be considered accepted once we process your payment and send you a confirmation email. We reserve the right to refuse or cancel any order at our discretion.
  • Payment: Payment must be made in full at the time of order through the available payment methods on the Site. Orders will not be processed until payment is confirmed.
  • Sales Tax: Sales tax will be applied to orders where applicable, based on your shipping address.

4. Shipping and Delivery

  • Shipping: We will ship your order to the address you provide during checkout. Please ensure the accuracy of your shipping information.
  • Delivery Times: Delivery times are estimates and may vary depending on the destination, availability of products, and other factors beyond our control. We are not responsible for delays caused by third-party carriers.
  • Lost or Damaged Packages: We are not responsible for lost packages due to incorrect addresses or carrier issues. If your package is damaged upon arrival, please contact us immediately to assess the situation.

5. Returns and Refunds

  • Return Policy: We do not accept returns on products unless they are damaged or defective. If your item is damaged upon delivery, please contact us within 24 hours to arrange a replacement or refund.
  • Non-Returnable Items: We do not accept returns on items that are lost or sent to incorrect addresses provided by the customer.
  • Refunds: If eligible for a refund, the amount will be credited back to the original method of payment.

6. Intellectual Property
All content on the EarthCandyGems website, including text, images, graphics, logos, and designs, is the property of EarthCandyGems and is protected by copyright and intellectual property laws. You may not reproduce, modify, or distribute any content from our website without written permission.

7. User Conduct
You agree to use the Site for lawful purposes only and not to engage in any conduct that could damage, disable, or impair the functionality of the Site or interfere with other users' enjoyment of the Site. You may not use the Site to transmit harmful or unlawful content.

8. Limitation of Liability
To the fullest extent permitted by law, EarthCandyGems is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of the Site or the products purchased from us. We are not liable for any errors, interruptions, or inaccuracies in the information provided on the Site.

9. Indemnification
You agree to indemnify, defend, and hold harmless EarthCandyGems, its employees, affiliates, and agents from any claims, damages, liabilities, or expenses arising from your use of the Site or your violation of these Terms and Conditions.

10. Privacy
Your use of the Site is also governed by our Privacy Policy, which can be found [here].

11. Changes to These Terms
We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and the updated Terms will be effective as soon as they are posted. Please check this page regularly for any updates.

12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state in which EarthCandyGems operates, without regard to its conflict of law principles.

13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
[live chat]

By using the EarthCandyGems website, you agree to these Terms and Conditions in full.